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Privacy policy

Innovation Marketing Communication Company Limited (hereinafter referred to as the "Company"), We are well aware of the importance of personal information about each customer (hereinafter referred to as "personal information") and always take into account that proper control is our duty. Therefore, the Company has established and complied with the Privacy Policy as follows:

  1. Personal Data Collected, Used and/or Disclosed by the Company
    • Personal information such as first name, last name, age, etc.
    • Contact information such as telephone number, residential address, email address, etc.
    • Other information, such as access to the website and any other information that is considered personal data under the Personal Data Protection Law.
    2.  
  2. The purpose or reason for which the Company collects the information.
    1. To enable customers to use the Company's products and/or services in accordance with their objectives and for other purposes required under the law.
    2. In order for customers to benefit from the use of products and/or services as quickly as the customers choose to give consent.
      • To provide customers with better products and/or services in line with their needs.
      • To provide customers with offers, special benefits, advice and news, including the right to participate in special events.
    3.  
  3. Retention Period

    The Company will retain your Personal Data for the period necessary during the period when you are a customer or have a relationship with the Company or for as long as necessary to fulfill the purposes related to this Policy.

    The Company will retain your Personal Data for the period necessary during the period when you are a customer or have a relationship with the Company or for as long as necessary to fulfill the purposes related to this Policy.

    4.  
  4. Contact channels for merchants in case customers want to delete or edit personal information stored by stores.

    The Customer has the right to request deletion or destruction of the Customer's Personal Data or to make the Personal Data non-personally identifiable to the Customer. If customers believe that your personal data has been collected, used and/or disclosed unlawfully in accordance with relevant laws.

    • admin@imcthai.com

Business Policy
(Business policy)

  1. Shipping
    • Delivery Monday – Saturday
    • Delivery by Thailand Post and private company Kerry, DHL
    • Delivery time in Bangkok area is 1-2 days, upcountry 2-3 days after the delivery process.
    2.  
  2. Order Cancellation
    • Contact us via email admin@imcthai.com
    • Enter the order number.
    • Inform us of the reason for cancellation.
    3.  
  3. Returns/Refunds

    Return Conditions

    • In case of defective products from delivery
    • If the product received does not match the order The wrong size doesn't match the advertised item.
    • If the product has already been used or has expired
    • If the product is bounced from rejection of receipt. The company reserves the right to refund.
    • In case of change of mind/dissatisfaction with the product, the company reserves the right to refund.
      1. Returns
        • Check the product again. Make sure you want to return the item.
        • Customers can return the product within 7 days from the date of receiving the product.
        • The product must be in perfect condition with packaging.
        • The product must be in perfect condition and fully packaged.
      2. Refunds
        • The company will process the refund by transferring money to the account within 7 working days.*
          *From the date of receiving the product back to the Company.
          Banks that can notify refund transfers are as follows:
          • Siam Commercial Bank
          • Bangkok Bank
          • Kasikorn Bank
          • Krung Thai Bank
          • Bank of Ayudhya
          • Thanachart Bank

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