Frequently Asked Questions
AloEx does contain aloe vera as one of its ingredients, but the formula also includes dozens of other herbal extracts. The name 'AloEx' actually comes from two parts: 'Alo' from 'Alopecia' (hair loss / thinning), and 'Ex' meaning 'former / past' — so AloEx means making hair loss and thinning a thing of the past.
AloEx products use natural herbal extracts as their key ingredients — every herb is backed by research from leading institutions showing it genuinely helps reduce hair fall and stimulate new growth. AloEx ferments the herbs for a long period before extracting via the Hydrosol method, a herb-distillation process that yields more concentrated, higher-quality results than other methods.
* Results may vary
You can use it as usual. AloEx products do not loosen permed hair, do not cause hair color to fade, and do not degrade the chemicals from hair straightening. In fact, they help nourish hair and scalp that need care after chemical treatments.
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Normally, after a customer has used AloEx for about 2–3 weeks, hair fall noticeably decreases — especially for customers who use the shampoo together with the serum, who will feel new hair growing in after using it continuously for about 3–4 weeks from first use.
95% of customers report that AloEx reduced their hair fall and brought new growth.
Based on a survey of 1,317 verified AloEx users between 15 May 2019 and 30 June 2019.
Read more real-user reviews at Reviews from Real Users
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AloEx shampoo contains herbal extract as concentrated as 40%, which can help reduce hair fall and stimulate new hair growth just like the serum. Overall, customers will start to see results in about 4–5 weeks when used regularly and continuously.
Read more real-user reviews at Reviews from Real Users
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Normally, ordinary anti-hair-fall shampoos make hair abnormally dry, because most people with hair fall and thinning hair problems have a scalp that produces too much oil, which clogs the follicles and ultimately causes hair fall.
But our AloEx shampoo comes in 3 formulas for customers to choose according to what suits their own hair and scalp condition. Importantly, every AloEx shampoo formula contains herbs that help keep the scalp moisturized, to prevent dandruff problems that may follow.
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Which AloEx shampoo formula fits you?
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The anti-hair-fall shampoo and serum work together. The shampoo cleanses oil and chemical residue that build up and clog the hair roots, while the serum, sprayed after washing, stimulates the blood supply to the hair roots so they function normally, grip the hair better, and continuously produce healthy hair.
Normally, using either the shampoo or the serum alone can show results in reducing hair fall — it just takes longer to see results than using them together.
Read more real-user reviews at Reviews from Real Users
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Yes, it definitely won’t duplicate the biotin you’re already taking, because besides biotin, the AloEx dietary supplement also contains 14 other extracts that are food for the hair.
Read more about the AloEx supplement at Anti-hair-fall dietary supplement
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AloEx contains herbal extracts that help reduce the severity of, and balance, hormones specifically beneath the scalp, improving blood circulation under the scalp so the nervous system at the hair glands can divide hair cells normally and produce hair continuously. This keeps the hair roots stronger and gripping the hair better. Results are typically seen in about 2–3 months when used continuously; or for some people whose hormones are very severe, or whose hair roots have been damaged for a long time, it may take 5–6 months.
Read more real-user reviews at Reviews from Real Users
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It can help with dandruff. AloEx contains natural herbal extracts that help reduce inflammation, eliminate fungus, and add moisture to the scalp — properties of a shampoo that help eliminate dandruff.
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For those who already have hair fall, you should avoid conditioner, because conditioner contains a lot of oil from silicone chemicals that easily clog the hair roots and make hair fall more. If you want a product to add volume to your hair, we recommend AloEx Natural Hair Mask, a hair treatment that can be used from root to tip, adding volume to the hair without clogging the scalp.
Read more about AloEx Natural Hair Mask at Silicone-free softening treatment
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For pregnant mothers, postpartum mothers, and breastfeeding mothers, you can actually use any AloEx formula, but we recommend the Extra Mild formula, which is especially gentle. In addition to helping reduce the severity of the fluctuating hormones during pregnancy and postpartum that cause hair fall — with Safflower extract — it also helps stimulate new hair growth with Rice Bran extract. And if you want to see new hair growth results faster, you can use AloEx Extra Mild Shampoo together with the serum.
Read more about AloEx Extra Mild Shampoo at AloEx Extra Mild Shampoo
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You can use it alongside your doctor’s treatment — the product will not interfere with or affect the medication you are taking or using.
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AloEx has been tested by two leading institutes. The Thailand Institute of Scientific and Technological Research (TISTR) found AloEx herbal extracts inhibit the 5α-reductase enzyme — the cause of DHT, which drives genetic hair loss — at 89.50% relative to Finasteride, and stimulate hair-root cell division at 87.91% relative to Minoxidil. The Research Centre for Bioorganic Chemistry (RCBC) at Chulalongkorn University confirmed AloEx has antioxidant activity equivalent to 371× Trolox, plus 9 key Terpene compounds that help reduce hair loss.
TISTR's tests confirm AloEx delivers 89.50% of Finasteride's 5α-reductase inhibition and 87.91% of Minoxidil's hair-root cell stimulation. The key difference: AloEx has no side effects. Finasteride can affect male sexual function, and Minoxidil can cause scalp irritation or rebound shedding when stopped. AloEx, being made from natural Thai herbs, can be used continuously and long-term safely.
AloEx uses 15 Thai herbs from a recipe traced to a 200-year-old folk-medicine manuscript, grown organically on local farms in Chiang Mai and Mae Hong Son. The herbs include Korean ginseng, black sticky rice, rosemary, lemon, kaffir lime, henna, soapnut, safflower, rice bran, aloe vera, and 5 others. All are extracted using two complementary methods: Hydrosol (steam distillation) for volatile compounds and Solvent extraction for non-volatile actives, capturing the full spectrum of herbal potency.
Yes. AloEx Organic Intensive Hair Serum contains Densidyl, a patented active clinically shown to reduce premature greying by 24.3% over 140 days. It works at the hair-follicle cell level to extend the natural production of melanin (the pigment that gives hair its color).
Stress-related hair loss happens when elevated Cortisol disrupts the hair growth cycle. We recommend AloEx Original Shampoo paired with AloEx Hair Serum to restore root health. For severe cases or if you also notice premature greying, AloEx Organic Intensive Hair Serum with Densidyl is more effective.
Yes, and we recommend it — especially if you have a family history of thinning or you're 25+. Use AloEx Everyday Organic Shampoo or Conditioner daily to maintain root and scalp strength before problems develop. Prevention is much easier than recovery.
AloEx is suitable for ages 12 and up. For younger children with hair-loss concerns, please consult a dermatologist first — hair loss in young children can have causes that need specialist diagnosis.
Yes. AloEx's anti-hair-loss line (shampoos, treatments, serums) is free of Sulfate, Paraben, Alcohol, and Silicone — safe for sensitive scalps and pregnant mothers. All products are registered with the Thai FDA.
AloEx is available through multiple channels:
- Website: aloexhair.com (free shipping in Thailand)
- Shopee Official + Lazada Official: search "AloEx"
- LINE Official: @aloex
- In stores: Watsons, Boots, Tops, and 700+ pharmacies nationwide
AloEx Green Club is our free loyalty program. Members get discounts on repeat purchases, exclusive gifts, early access to new products, and member-only promotions. Sign up at aloexhair.com/membership/